Data Protection

Data Protection

1. Introduction

With the following information we would like to give you as the “data subject” an overview of how we process your personal data and your rights under data protection laws. The use of our website is in principle possible without the input of personal data. If a data subject wishes to make use of specific services of our company via our website, processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, the data subject must generally consent to us processing their data.
The processing of personal data, such as your name, address or e-mail address, always takes place in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to “Soft-Ing-Team GmbH & Co.KG”. Within the scope of this privacy statement, we would like to inform you about the type, scope and purpose of the personal data collected, used and processed by us.
As the data controller, we have implemented numerous technical and organisational measures in order to ensure that all personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions may have security gaps, so that absolute protection cannot be guaranteed. For this reason, everyone is free to transmit personal data to us by alternative means, for example by telephone or by post.

2. Data Controller

The data controller pursuant to the GDPR is:
Soft-Ing-Team GmbH & Co. KG
Theener Str. 62, 26624 Südbrookmerland, Deutschland
+49 (0) 49 42 – 205 800
Head of the responsible body: Ellen Warnke

3. Data Protection Officer

You can contact the Data Protection Officer as follows:
Jörg Stockmann / Avallon Gesellschaft für Wissensconsulting mbH
04941 9839070
You can contact our data protection officer directly at any time if you have any questions or suggestions regarding our data privacy policy.

4. Definitions

The privacy statement is based on the terms used by the European guideline and regulation provider when the basic data protection regulation (GDPR) was issued. Our privacy statement is intended to be easy to read and understand both for the public and for our clients and business partners. To ensure this, we would like to explain the terms used in advance.
In this privacy statement, we use the following terms, among others:

Personal data
Personal data is any information that relates to an identified or identifiable individual. Identifiable refers to a person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject
The data subject is any identified or identifiable person whose personal data is processed by the data controller responsible for the processing.

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.

Restriction of processing
Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Data processors
Data processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient means a natural or legal person, public authority, agency or another body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular enquiry in accordance with Union or Member State law shall not be regarded as recipients.

Third party
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the wishes of the data subject in the form of a statement or by a clear affirmative action, with which the data subject signifies agreement to the processing of personal data relating to him/her.

5. Legal basis of the processing

Art. 6 (1) Iit. a GDPR serves our company as the legal basis for processing operations in which we obtain consent for a particular processing purpose.
If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case for example with processing operations necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 (1) lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of enquiries about our products or services.
If our company is subject to a legal obligation which requires the processing of personal data, for example to fulfil tax obligations, the processing is based on art. 6 (1) lit. c GDPR.
In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured at our company and their name, age, health insurance data or other vital information had to be passed on to a doctor, a hospital or to other third parties. Then the processing would be based on Art. 6 (1) lit. d GDPR.
Ultimately, processing operations may be based on Art. 6 (1) lit. f GDPR. Processing operations which are not covered by any of the aforementioned legal bases are based on this legal basis if processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not take priority. We are permitted to carry out such processing procedures because they have been specifically mentioned by the European legislator. In this regard, it considered that a legitimate interest could be assumed if you are a customer of our company (Recital 47, second sentence, GDPR).

6. Technology

6.1 SSL/TLS encryption
This website uses SSL or TLS encryption to ensure the security of the data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you as the operator send to us. You can recognise an encrypted connection by the fact that the address bar of the browser contains “https://” instead of “http://” and the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

7. Disclosure of data to third parties

Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only disclose your personal data to third parties if:
You have expressly consented to this pursuant to Art. 6 (1) point 1 lit. a of the GDPR,
such disclosure is permissible pursuant to Art. 6 (1) point 1 lit. f GDPR in order to safeguard our legitimate interests and there is no reason to believe that you have an overriding interest in not disclosing your data,
in the event that the disclosure is required by law as defined per Art. 6 (1) point 1 lit. c) GDPR, and
this is legally permissible and pursuant to Art. 6 (1) point 1 lit. b) of the GDPR is necessary for the execution of contractual relationships with you.

8. Cookies

8.1 General information on cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your end device and do not contain viruses, trojans or any other malware.
Information is stored in the cookie that links to the specific end device that has been used. However, this does not provide us with direct information concerning your identity.
The use of cookies serves on the one hand to make the use of our offer more pleasant for you. Thus we use so-called session cookies in order to recognise that you have already visited individual pages on our website. These will be deleted automatically after leaving our site.
In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimise user-friendliness. If you visit our site again to use our services, it will automatically be recognised that you have visited us previously and the inputs and settings you have made are also recognised, so that you do not have to re-enter them.
On the other hand, we use cookies to make statistical records on the use of our website and to evaluate them for the purpose of optimising our offer for you. When you return to our website, these cookies enable us to automatically recognise that you have already visited our website. These cookies are automatically deleted after a defined period of time.
The data processed by cookies are required for the purposes mentioned for the protection of our legitimate interests as well as of third parties according to Art. 6 (1) point 1 lit. f GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or a message always appears before a new cookie is created. The complete deactivation of cookies, however, may result in you being unable to use all the functions of our website.


8.2 Borlabs Cookie
This website uses a Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie preferences.

Borlabs Cookie does not collect any personal data.

The borlabs-cookie cookie stores the consent you have given when you entered the website. If you wish to revoke these consents, simply delete the cookie from your browser. If you re-enter/reload the website, you will be asked again for your cookie consent.

8.3 Polylang
For the multilingualism on our website we use the program Polylang. Polylang is a product of WP SYNTEX, 28, rue Jean Sebastien Bach, 38090 Villefontaine, France. We write posts, pages and create categories and publish tags and define the language in each case. Polylang cookies only identify and register the language the user is using. Our website saves Polylang cookies for one year and will be deleted afterwards

9. Contents of our website

9.1 Making contact / contact form
Personal data are collected if contact is made with us (e.g. via contact form or email). The data collected in the case of a contact form is visible on the contact form in question. These data are stored and used solely for the purpose of responding to your enquiry and the associated technical administration. The legal basis for the data processing is our legitimate interest in responding to your enquiry in accordance with art. 6 (1) lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is art. 6 (1) lit. b GDPR. Your data will be deleted after the final processing of your enquiry; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal storage obligations to the contrary.

10. Our activities in social networks

In order to be able to communicate with you in social networks and inform you about our services, we are represented there with our own pages.
We are not the original provider (responsible) of these pages, but use them only in the context of the options offered by the respective provider.
Therefore, as a precautionary measure, we point out that your data may also be processed outside the European Union or the European Economic Area. A use can therefore have data protection risks for you, since the preservation of your rights, e.g. to information, deletion, objection, etc. can be difficult and processing in the social networks often takes place directly for advertising purposes or to analyse user behaviour on the part of the providers, without us being able to influenced this. If user profiles are created by the provider, cookies are often used or the usage behaviour is assigned directly to your own member profile of the social networks (if you are logged into one).
The personal data processing operations described are carried out in accordance with art. 6 (1) lit. f GDPR based on our legitimate interest and the legitimate interests of the respective provider in order to communicate with you in a timely manner or to inform you about our services. If you have to give consent to respective providers for data processing as a user, the legal basis for this is Art. 6 (1) lit. a GDPR in conjunction with Art. 7 GDPR.
Since we have no access to the providers’ databases, we point out that your can best assert your rights (e.g. to information, correction, deletion, etc.) by applying directly to the respective provider. Further information on the processing of your data in the social networks and the possibility of asserting your right to object or of revocation (so-called opt-out), below we list the respective social networks providers that we use:

10.1 Google+ / YouTube
Data Controller in Europe:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Privacy Policy:
Opt-out and advertising settings:
Google has subscribed to the EU-US Privacy Shield Agreement:

11. Your rights as a data subject

11.1 Right to confirmation
You have the right to request confirmation from us as to whether personal data relating to you is being processed.

11.2 Right to information art. 15 GDPR
You have the right to receive free information from us at any time about the personal data stored concerning your person, as well as a copy of this data.

11.3 Right to correction art. 16 GDPR
You have the right to request the correction of your personal data. Furthermore, taking into account the purposes of the processing, the data subject has the right to request that incomplete personal data be completed.

11.4 Deletion, art. 17 GDPR
You have the right to demand that the personal data concerning you be deleted without delay, provided that one of the reasons provided by law is met and such processing is not required.

11.5 Restriction of processing Art. 18 GDPR
You have the right to request us to restrict processing, if one of the statutory conditions is met.

11.6 Data portability Art. 20 GDPR
You have the right to obtain your personal data that you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another data controller without obstruction by the data controller to whom the personal data has been provided, provided that such processing is based on the consent provided for in art. 6 (1) lit. a GDPR or art. 9 (2) lit. a GDPR or on a contract in accordance with art. 6 (1) lit. b GDPR and processing is carried out by means of automated procedures, except where such processing is necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.
Furthermore, when exercising your right to data transferability pursuant to art. 20 (1) GDPR, the data subject has the right to require that the personal data be transmitted directly from one controller to another, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of others.

11.7 Objection Art. 21 GDPR
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning your person, which may be processed on the basis of art. 6 (1) lit. e (data processing in the public interest) or f (data processing based on a balance of interests) GDPR.
This also applies to profiling pursuant to art. 4 No. 4 GDPR.
If you lodge your objection, we will no longer process the personal data that concerns you, unless we can prove compelling legitimate reasons for such processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
In individual cases, we will process your personal data for direct marketing purposes. You may object at any time to the processing of personal data for the purpose of such advertising. This also applies to any profiling connected with such direct advertising. If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes.
Furthermore, for reasons arising from your particular situation, you have the right to object to the processing of personal data concerning you which we use for scientific or historical research purposes or for statistical purposes pursuant to art. 89 (1) GDPR, unless such processing is necessary to fulfil a task in the public interest.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means that use technical specifications.

11.8 Revocation of declaration of consent to data processing
You have the right to revoke your consent to the processing of personal data at any time.

11.9 Complaint to a supervisory authority responsible for data protection
You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

12. Routine storage, deletion and blocking of personal data

We only process and store your personal data for the period required to achieve the purpose of storage or as provided for by the legislation to which our company is subject.
If the purpose of the storage lapses or if a legally prescribed retention period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

13. Updating and modifying the privacy statement

This privacy statement is currently valid as of May 2018.
It may be necessary to modify this privacy statement as a result of further development of our website and services, or due to changes in statutory or regulatory requirements. You can retrieve and print out the current data privacy statement at any time from the website under “”.